Contact Tracing

You have taken a COVID-19 test (PCR, rapid antigen test or antigen self-test) and your result is positive?

Have you had close contact with a person who tested COVID+?

Support the Contact Tracing team by filling in the form on the page.


What does it mean to have had contact with a COVID-19 positive person?

A distinction is made between protected contacts and close, direct contacts. 

In the context of the COVID-19 pandemic, as a general rule, close and direct contact occurs when two people, one of which has tested positive for COVID-19, have had face-to-face contact and in the absence of effective protective measures (without a mask, without respecting the rules of minimum distance, touching, shaking hands, kissing, etc.) for at least 15 minutes. 

A fortiori, a protected contact is a contact between two persons, including a positive COVID-19, during which the rules of protection have been observed and which lasts no longer than 15 minutes. 

While all contacts with an infected person are potentially risky, some are more risky than others. It all depends on how long and how close the contact is. Different contacts give rise to different measures. 

If you have had close and direct contact with a COVID-19 positive person, quarantine will be necessary. Vaccinated or recovered persons are exempt from quarantine in case of contact with a person who tested COVID+.

From the 6th day, after receiving a prescription, please submit to a COVID-19 test. If the test is negative, the quarantine is automatically terminated. However, should symptoms appear even after a negative test, you must immediately submit to a new test and go into isolation without delay. 

For 7 days after quarantine, consider self-monitoring and wear a mask when in contact with other people. 

For protected contacts, a 14-day self-monitoring period is sufficient.

Self-isolation or isolation apply to people who have a confirmed COVID-19 infection.​.

Isolation is prescribed by the physician for a minimum of 10 days after the onset of symptoms.

It is a question of breaking the transmission chain.

How should I organise my isolation or quarantine?

Make a list of the basic items you will need during your isolation or quarantine (food, household products, prescription medicine, etc.) and have them delivered to your home.

If you do not live alone,  isolate yourself in a single room and use separate sanitary facilities (toilet and shower) if possible. If you do not have your own bathroom, make sure to disinfect the premises after use.

You should always wear a mask when leaving your room and wash or disinfect your hands regularly.

Members of your household should avoid entering your room and approaching you at all costs, even if they bring you food. They are advised to leave the tray in front of your bedroom door.

Remember to air your room regularly. Clean and disinfect frequently touched surfaces daily (tables, door handles, switches, counters, desks, telephones, keyboards, toilets, taps and sinks).

Use your own tableware, which should preferably be cleaned in the dishwasher, as the washing time and water temperatures there are more effective against the virus than when you clean your dishes by hand.

Use your own sheets, towels and clothes which should preferably be machine washed with laundry soap at a temperature of 60° to 90°C. Do not allow other members of your household to handle or carry your laundry. Place your dirty laundry in a watertight container.

Make sure to eat healthy food and drink enough water or herbal teas. Take your temperature regularly and call your doctor if you feel unwell. If you have severe breathing problems, call the emergency services.

Remember to keep a telephone or other means of communication nearby, as well as emergency contact numbers. 

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