Symptoms

Symptoms vary from moderate to severe respiratory infection accompanied by fever, coughing, breathing difficulties and fatigue.

Loss of sense of smell and/or taste, digestive symptoms a cold or skin rashes are other symptoms of the disease.

Seniors and people with pre-existing chronic illnesses are more vulnerable and at risk of complications.

The incubation period, the time between contamination and the appearance of the first symptoms of COVID-19 infection, is maximum 14 days.

FAQ

I'm an adult and I think I have coronavirus, where do I go to find out for sure?

WITHOUT PRESCRIPTION 

If you present COVID-19 symptoms, contact your general practitioner by telephone or via the eConsult online teleconsultation platform. Do not go to a physician's office.

In an emergency, contact 112 or hospital emergency services.

I am a parent or legal guardian of a child with symptoms of COVID-19, where can I take my child?

1st case: child is 6 years old or older

If your child is 6 years old or older, contact your general practitioner by telephone or via the eConsult online teleconsultation platform. Do not go to a physician's office.

In an emergency, contact 112 or hospital emergency services.

2nd case: child under 6 years old

If your child is under 6 years of age, he or she will be cared for either by the paediatrician or general practitioner or, in an emergency, by a hospital structure, such as the Kannerklinik of the Centre Hospitalier du Luxembourg.

COVID-19 samples from children under 2 years of age are taken at the Kannerklinik by appointment. You can make an appointment via their website: https://kannerklinik.chl.lu/fr/service/prise-de-sang-chl-kannerklinik. .

Samples for children over 2 years of age are taken by private laboratories and the Picken Doheem service (for more information please visit their website https://www.pickendoheem.lu). .

For children between 2 and 6 years old, it is possible to carry out a COVID-19 test (PCR Test). These tests are carried out by the Ligue médico-sociale, in collaboration with the National Health Laboratory (LNS).

Samples can be taken in the following medico-social centres:

  • CMS Luxembourg (2, rue G.C. Marshall; L-2181 Luxembourg)
  • CMS Ettelbruck (2A, avenue Lucien Salentiny; L-9080 Ettelbruck)
  • MS Dudelange (56, rue du Parc; L-3542 Dudelange)

Appointments are made via the homepage www.ligue.lu or via the following link: https://ligue.lu/home/tracing-reservation-en-ligne..

A doctor's prescription is essential. The appointment period is from 8.30 a.m. to 12.00 p.m. 

Can my primary care physician prescribe a laboratory test to identify COVID-19?

Yes.

A laboratory test carried out on medical prescription can identify the infection. Your personal physician is in the best position to assess the value of the test in your case.

If needed, contact your physician via telephone or via the teleconsultation platform eConsult. Do not go to a physician's practice.

WITH PRESCRIPTION 

If you have a physician's prescription, you can go to:

  • a private laboratory of your choice (Bionext Lab, Laboratoires Ketterthill, Laboratoires Réunis) 
  • an open sampling centre: 

The Drive-in sampling centre in Junglinster

Access and location:

Drive-In Station P&R Junglinster
Beim Rossbur
Junglinster

Opening hours:

Mon. - Fri.: 7 a.m. - 3 p.m. 
Sat.: 7 a.m. - 10 a.m.

Children from 6 years old can also go to one of the COVID-19 sampling centres. You do not need to make an appointment. .

Dudelange sampling centre

Access and location:

Sampling centre for COVID-19 tests Dudelange
1, rue Louis Rech 
L-3555 Dudelange 

Children from 6 years old can also visit the LNS. 

Beware! For the LNS, you must make an appointment to be tested. You can make an appointment via the LNS website https://rdv.lns.lu/

What should I do if I have a health problem?

  • In case of an emergency, always call 112!
  • Consult your doctor by phone or through teleconsultation (eConsult).
  • Or go to the hospital emergency departments.
  • Outside the opening hours on weekdays (from 8 p.m. to 12 a.m.) and on weekends and public holidays (from 8 a.m. to 12 a.m.), you can visit one of the three medical centres (maisons médicales) in the country. To make an appointment, call the following telephone number: 20 33 31 11.

The medical centres in Luxembourg, Esch-Alzette and Ettelbruck will only receive patients who do not show symptoms of COVID-19. You will be asked to come alone and wear a mask.

If you present COVID-19 symptoms, contact your general practitioner by telephone or via the eConsult online teleconsultation platform. Do not go to a physician's office.

In an emergency, contact 112 or hospital emergency services.

How can I see my primary care physician?

The medical teleconsultation is well established. Do not hesitate to privilege this mode of remote consultation. Your physician will then be able to quickly assess whether it is better for you to go to his practice or to be reoriented towards another form of care. This is because activities carried out in medical practices are once again allowed, regardless of the nature of the health problem.

In this case, you are asked to go to your appointment alone, if possible, and to keep to the set schedule to avoid contact with other patients in the waiting room.

On arrival, you will be asked to disinfect your hands and to put the surgical mask at your disposal. A professional will make sure that you do not have any signs of COVID-19.

In addition, the premises of the medical practice are equipped in such a way as to guarantee the maximum safety of staff, physician and patients. They are regularly disinfected and objects such as magazines, books or children's toys are removed from waiting rooms.

How does teleconsultation work?

Teleconsultation is a form of medical practice like any other. It allows a physician, dentist or midwife to give a remote consultation using information and communication technologies.

To better understand how teleconsultation works, consult the FAQ section of the Agence eSanté.

I have been tested positive, what's the procedure?

If you have contracted the virus and your state of health allows it, you must stay at home in isolation for 10 days. The isolation begins:

  • from the onset of the first symptoms or
  • for asymptomatic persons from the date of of the sampling.

You will receive two mailings from the Health Directorate (Direction de la santé) within days of the start of your isolation/self-isolation:

  • a set of masks you have to wear in case of contact with other people;
  • an explanation on how you should behave to avoid contaminating others (e.g. what you should do) and an isolation order that will serve as your certificate of incapacity for work.

You will also be invited to be monitored at a distance, by registering voluntarily to the online application "Maela". This is a national remote monitoring system that allows medical teams to know if you are well or if you may need assistance.

Every day for two weeks, you are invited to answer a medical questionnaire sent to a team of professionals from the Health Directorate.

In this context, the website www.suivicovid.lu has been set up.

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